Patient Help Desk Support
A premium feature by Vortex Billing Services to give your front office staff the time to focus on patient care.
Patient Help Desk Offers
The patient Help Desk offers diversity in services. We provide a dedicated phone number to your practice for your patients so they can call whenever they have any questions regarding the patient statement or account balance.
Patient Help Desk
- Appointment calls
- All inbound/outbound calls
- Payment Queries
Front Desk Services
- All types of patient Questions/concerns (Appointment, schedule or rescheduling, etc.
- Patient data verification ( i.e, Demographic, benefits, etc).
- Confirmation , reminder calls, messages and emails.
Patient A/R
- Patient statements/invoices
- Balance reminder calls
- Payment plans and online payment collection (According to client approval)
- PHD reports (weekly/monthly)
EHRs we work with
Dental billing company that knows the features and workaround of your EHR system. At Vortex Dental Billing we work with your existing EHR.
Reduce Denials, Boost Revenue. Partner with Vortex. Simplify Billing, Get Paid Faster. Choose Vortex choose growth.
Seamless, Effortless Reimbursement. EHR & Billing Simplified. Streamline Your Practice with Vortex.
HIPPA Compliant. Maintaining Quality with 99% client retention.
